About Tu Cleaning Services

Our Story

Based in Perth, WA, we are a proud family-owned cleaning service committed to excellence. Our mission is to provide dependable, high-quality cleaning solutions that leave your spaces impeccably clean and organized.

With a focus on precision and an unwavering dedication to customer satisfaction, we ensure that every detail is attended to. Trust us to maintain the highest standards for your home or business—your satisfaction drives our success.

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Our Core Values are Integral to Everything we do. They are

Trust

We believe that complete transparency and honesty are essential in all our interactions. You won’t encounter any hidden fees, unpleasant surprises, or aggressive upselling. We emphasize open communication and provide you with a trusted, experienced, and thoroughly vetted cleaner.

Simplicity

At the heart of Tu Cleaning is simplicity. Our streamlined booking system allows you to book our cleaning services with just a few clicks. In minutes, you can securely schedule your clean.

Quality

We are committed to delivering exceptional results, using the best practices and materials to achieve a spotless environment. Our attention to detail ensures that every area is attended to, providing you with a level of cleanliness that exceeds your expectations.

Convenience

By adopting the latest technologies, we guarantee that your experience with us is as user-friendly as possible. Whether it's scheduling your cleanings, rating our services, processing payments, or accessing support, everything you need is just a click away.

Who We Are

Our Story

Tu Cleaning Services was founded by a group of passionate cleaners who wanted to make a difference in the home cleaning industry. We started with a small team, and over the years, we have grown into a reputable cleaning service provider in the area.

Our Approach

At Tu Cleaning Services, we believe that every home is unique, and therefore, requires a customized cleaning approach. We work closely with our clients to understand their needs and preferences, and we tailor our services to meet those needs.

Frequently Asked Questions

Please reach us at admin@tucleaning.com.au if you cannot find an answer to your question.

Do you offer a satisfaction guarantee?

Yes, we want you to be completely satisfied with our cleaning services. If for any reason you're not happy with our work, please let us know within 24 hours and we'll make it right.

Do you offer discounts for recurring services?

Yes, we offer discounts for customers who schedule recurring cleaning services. Please contact us for more information about our pricing and discounts.

Are your cleaners background checked?

Yes, all of our cleaners undergo a thorough background check before they're hired. We only hire trustworthy and reliable professionals to ensure the safety of our customers and their homes.

Contact Tu Cleaning Services

Please reach us at admin@tucleaning.com.au if you cannot find an answer to your question.

What areas does Tu Cleaning serve?

We offer our professional home cleaning services to customers in Perth WA and surrounding suburbs. If you're unsure whether we service your area, please don't hesitate to ask.

Do you bring your own cleaning supplies and equipment?

Yes, we bring our own cleaning supplies and equipment. However, if you have any special requests, please let us know and we'll do our best to accommodate them.

What is included in a regular cleaning service?

Our regular cleaning service includes dusting, vacuuming, sweeping, mopping, cleaning bathrooms, and cleaning the kitchen. We can also customize the service to fit your specific needs.

Do I need to sign a contract to hire a cleaner?

No contract is required, but please review our terms and conditions on our website.

What if I can’t be home on cleaning day?

You don’t need to be home, but you must arrange access for us beforehand. We suggest using a secure lockbox for your key.

How many cleaners will come?

We send one cleaner for surface basic cleaning appointment.

What influences the cleaning duration?

The duration of cleaning services may be influenced by several factors, including but not limited to:

1. Experience and Skill Level: More experienced cleaners typically work faster and more efficiently.

2. Cleaning Methodology: Different cleaning techniques can affect the speed of the service.

3. Type of Cleaning: Deep cleaning tasks require more time than routine cleaning.

4. Size and Layout of the Home: Larger homes or those with complex layouts necessitate more time for thorough cleaning.

5. Condition of the Home: Homes that are dirty or cluttered will take longer to clean compared to well-maintained spaces.

6. Number of Rooms and Bathrooms: More spaces to clean directly increase the duration of service.

7. Client's Specific Requests: Special requests may extend the cleaning time.

8. Availability of Cleaning Supplies: Having all necessary supplies readily available can expedite the process.

9. Pets and Children: Homes with pets or children may require additional time for cleaning.

10. Equipment Efficiency: High-quality cleaning tools can significantly reduce cleaning duration.

11. Health and Safety Protocols: Additional time may be needed for sanitation and safety measures.

12. Personal Work Pace: Each cleaner has their own speed and efficiency based way of cleaning.

13. Weather Conditions: Extreme heat or other weather conditions can impact a cleaner's efficiency

Are there any additional costs?

a) Parking charges if there is no free parking available near the property.

b) Last-minute cancellation fee $50

c) Any unique or additional services requested that are outside of the standard package will incur extra charges.

About Tu Cleaning Services

Our Story

Our Core Values are Integral to Everything we do. They are

Who We Are

Our Story

Our Approach

Frequently Asked Questions

Contact Tu Cleaning Services

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